This case study explores how InfoDesk worked with the Knowledge team at a top international law firm to:
Bring all of the firm’s information sources together, in one place, so employees can quickly and easily find the insights they need the most
Utilize AI-driven technology to enrich the information sources so the most important insights can be found and, crucially, acted upon
Enable end-users to access relevant insights from a single place
Provide the Knowledge team with greater control over the management and distribution of insights across the firm
Ultimately, this led to a solution that facilitates the firm’s ability to provide exceptional service to their clients while improving their information ROI across the organization.
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